Avoma Assistant for Zoom Phone
Avoma
Assistant
- Transcribe your calls to search, refer back, and watch topics of interest 2x faster
- Get AI-generated summary notes for key topics so you can focus on the conversation
- Automatically sync notes to CRM records to save time in manual data entry
Conversational Intelligence
- Get visibility into topic trends and custom keywords to make data-driven decisions
- Identify the winning talk patterns and talk times of top performers to coach others
- Learn coaching insights in real-time for monologues, talk-time, filler words, etc.
Collaboration
- Search for any phrase across all calls and get proactive alerts for future mentions
- Share the voice of the team and customers with snippets for faster knowledge sharing
- Curate the best moments with playlists for faster new employee onboarding
- Comment and tag team members in a transcript for faster collaboration and coaching
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Manage preferences and settings on the account or profile using the app, which may include updating meeting and webinar configuration preferences, email notification preferences, and configuring Zoom Phone, Zoom Room, and telephony devices.
User
user:read:admin
Phone
phone:read:admin, phone_recording:write:admin, phone_call_control:read:admin, phone_recording:read:admin, phone:write:admin, phone_call_control:write:admin