PCI Pal Secure Payment Solution Contact Centers
PCI Pal
Deliver Frictionless, Secure Payments Anywhere
PCI Pal enables organizations of any size to deliver seamless, secure payment experiences across any channel, anywhere in the world. Customers can pay using their preferred method via phone, web chat, or self-service digital tools, all while staying protected by PCI DSS compliance. The result: greater trust, stronger brand reputation, and reduced risk.
PCI Pal Solutions:
- Key to Pay: Payment details are entered on their phone keypad. The DTMF tones captured by our secure payment solution are fully masked to ensure no payment details enter your environment.
- Speak to Pay: AI-powered speech recognition captures the spoken digits and converts the data required to complete the transaction. No sensitive payment information enters your environment
- Click to Pay: Customers receive a secure digital link that lets them complete their purchase quickly and easily using their preferred card or digital wallet.
Why PCI Pal?
- Omnichannel Payments: Accept payments over voice, chat, and digital wallet channels
- Fully PCI DSS Level 1 Certified: Patented, secure technology hosted on AWS
- Global Scalability: Cloud-native and deployed entirely on Amazon Web Services
- Compliance Made Easy: Annual Attestation of Compliance (AOC) simplifies audits
- Trusted Across Industries: Recommended by leading contact center platforms and payment providers
Whether you are managing agent-assisted or fully automated transactions, PCI Pal makes secure payments simple, without disrupting the customer experience.
Let us simplify compliance and secure every payment.
Business name
PCI-PAL UK LIMITED
Email address
zoom@pcipal.com
Telephone number
+44-3301310000
Business address
7 Gamma Terrace, Ransomes Europark, Ipswich, Suffolk, IP3 9FF
May include administrator name, account email address, billing information, and account plan information.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Manage cameras and microphones on the device(s) where you use this app, including switching between available cameras and microphones (e.g. laptop, webcam) and turning them on/off.
Manage your account, which may include creating sub-accounts or changing account plan options.
Manage account profile and contact information, which may include adding or removing users, or updating a user's role, group, name, display name, picture, email address, phone number, job information, location, and other profile information if authorized by a user with appropriate permissions.
Manage preferences and settings on the account or profile using the app, which may include updating meeting and webinar configuration preferences, email notification preferences, and configuring Zoom Phone, Zoom Room, and telephony devices.
Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.
Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.
User
user_info:read
Phone
phone:write, phone:read
Zoom App
zoomapp:inmeeting